Zowie provides an AI-powered customer service platform tailored for the ecommerce industry. The platform enables businesses to respond quickly and accurately to customer inquiries, improving the customer experience. Zowie's tools allow support teams to efficiently address common issues like returns and shipping delays with just one click, simplifying the resolution process. Additionally, it offers a comprehensive view of customers, which helps in personalizing interactions and fostering long-term relationships. Operating on a subscription-based SaaS model, Zowie caters to a diverse clientele, from small online shops to large ecommerce brands, aiming to enhance customer satisfaction, save costs, and boost revenue through effective customer support.