WorkStep provides employee engagement solutions specifically designed for frontline workers in various industries such as manufacturing, logistics, and retail. The platform enables organizations to gather real-time feedback from employees through expert-backed surveys, which help identify critical moments in the employee journey. This feedback offers actionable insights that HR and Operations teams can use to reduce turnover and enhance productivity. WorkStep operates on a subscription-based model, offering tools for continuous listening, workforce engagement tracking, and metrics to identify high-performing teams. Additionally, it features a talent network that connects job seekers with employers, ensuring a better match for both parties. The company prioritizes data security with measures like encryption and access control, ensuring user data is protected.