Workstep

Employee engagement solutions for frontline workers

San Francisco, California, United States

About Workstep

WorkStep provides employee engagement solutions specifically designed for frontline workers in various industries such as manufacturing, logistics, and retail. The platform enables organizations to gather real-time feedback from employees through expert-backed surveys, which help identify critical moments in the employee journey. This feedback offers actionable insights that HR and Operations teams can use to reduce turnover and enhance productivity. WorkStep operates on a subscription-based model, offering tools for continuous listening, workforce engagement tracking, and metrics to identify high-performing teams. Additionally, it features a talent network that connects job seekers with employers, ensuring a better match for both parties. The company prioritizes data security with measures like encryption and access control, ensuring user data is protected.

San Francisco, CaliforniaHeadquarters
2017Year Founded
$41.1MTotal Funding
SERIES_BCompany Stage
Consulting, Enterprise SoftwareIndustries
11-50Employees

Benefits

Top class health & dental insurance
Flexible PTO
Flexible working schedule
Company equity
401k match
Home office setup stipend
Wellness & fitness reimbursement
Fully remote team
Team building activities & off-sites

Risks

Increased competition from Beeline's acquisition of Utmost in 2023.
Economic downturns could affect subscription renewals and revenue stability.
Rapid scaling post-Series B funding may challenge service quality and customer satisfaction.

Differentiation

WorkStep focuses on frontline workers, a niche often overlooked by competitors.
The platform offers real-time feedback through expert-backed surveys for actionable insights.
WorkStep's Cost of Turnover Calculator provides unique value in quantifying turnover costs.

Upsides

Raised $25M in Series B funding to scale operations and enhance offerings.
Recognized as a High Performer in Employee Engagement by G2 in Fall 2022.
Launch of new features like Suggested Actions and Inform enhances user engagement.

Funding

Total raised$41.05 M
Latest valuation$125.00 M
StageSERIES_B