Trans Lifeline provides essential support services for the transgender community, primarily through a peer support and crisis hotline staffed by transgender individuals. They also offer material assistance, such as microgrants for legal name changes and updated identification documents. What makes Trans Lifeline unique is its trans-led approach and commitment to advocacy, including resources on digital safety and privacy. The organization operates as a non-profit, relying on donations to enhance the well-being of transgender individuals across North America.