Thinx specializes in reusable period underwear that absorbs menstrual flow and prevents leaks, providing a comfortable and sustainable alternative to traditional menstrual products like pads and tampons. Their products cater to a diverse clientele, including women, teens, and individuals who menstruate, with options available for various flow levels and personal preferences. Thinx operates primarily through a direct-to-consumer model, selling products directly on their website, which allows them to control the customer experience from selection to delivery. This approach, along with their focus on social impact initiatives such as activism and educational programs, helps build brand loyalty. Thinx is dedicated to continuous product development and emphasizes diversity and inclusion within its team, fostering a culture of creativity. The company's goal is to promote open conversations about menstruation and improve menstrual health through their innovative products.