Syncro

Platform for Managed Services Providers' IT management

Kirkland, Washington, United States

About Syncro

SyncroMSP provides a platform specifically for Managed Services Providers (MSPs) to manage their IT infrastructure effectively. The platform includes tools for remote monitoring and management (RMM), help desk ticketing, invoicing, and credit card payments, all integrated into a single dashboard. This integration allows MSPs to streamline their operations, reduce costs, and enhance service delivery by eliminating the need for multiple software solutions. SyncroMSP operates on a subscription-based model, charging MSPs a recurring fee for access to its services, which ensures a steady revenue stream while offering predictable costs for users. The goal of SyncroMSP is to help MSPs increase their profitability and efficiency in managing IT services for their clients.

Kirkland, WashingtonHeadquarters
2017Year Founded
VENTURE_UNKNOWNCompany Stage
Consulting, Enterprise SoftwareIndustries
51-200Employees

Benefits

Health Insurance
Unlimited Paid Time Off
Remote Work Options
401(k) Company Match
Parental Leave
Company Equity

Risks

Emerging MSP platforms with similar features at lower costs could erode market share.
Rapid technological advancements may strain resources, affecting service quality.
Economic downturns could reduce MSP spending, impacting Syncro's revenue.

Differentiation

Syncro offers an all-in-one PSA and RMM platform for MSPs.
The platform provides seamless integration with third-party applications for customized service delivery.
Syncro's pricing model is simple with no contracts and a flat fee for all features.

Upsides

AI-driven automation in ticket management enhances response times and customer satisfaction.
The demand for cloud-based RMM solutions is rising, offering scalability and flexibility.
Subscription-based pricing models align with MSPs' recurring revenue models, providing predictable costs.