Sprig

Product experience insights platform for companies

San Francisco, California, United States

About Sprig

Sprig provides a platform for gathering user experience insights to help companies improve their products. It allows teams to collect both numerical and descriptive data about how users interact with their products, which aids in making informed decisions. The platform operates on a subscription basis, offering tools for analyzing user journeys, capturing feedback on designs, and utilizing AI to summarize behavior data and highlight important product insights. Sprig stands out from competitors by seamlessly integrating with other tools and providing advanced analytics that enable quick actions based on user feedback. The goal of Sprig is to empower businesses to enhance their products and prioritize customer experience.

San Francisco, CaliforniaHeadquarters
2019Year Founded
$85.6MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Enterprise Software, AI & Machine LearningIndustries
51-200Employees

Risks

Emerging competitors offer similar AI insights at lower costs, threatening market share.
Over-reliance on AI may overlook nuanced feedback needing human interpretation.
Economic downturns could reduce tech companies' spending on SaaS tools.

Differentiation

Sprig offers AI-driven insights for rapid and rich user feedback.
Seamless integration with popular tools enhances Sprig's usability and workflow.
Sprig's SaaS model provides continuous value and a steady revenue stream.

Upsides

Growing demand for remote usability testing expands Sprig's market reach.
AI-driven analytics align with industry trends for deeper product insights.
Rising importance of customer experience metrics boosts Sprig's tool value.

Funding

Total raised$85.60 M
Latest valuation$190.00 M
StageLATE_VC