About Southwest Airlines
Southwest Airlines provides affordable air travel primarily within the United States, catering to a wide range of customers including leisure travelers, business professionals, and families. The airline operates on a point-to-point route structure, which allows for more direct flights and helps keep operational costs low. Southwest's business model focuses on low-cost fares and a no-frills service, which means they do not charge for certain amenities that other airlines might. For example, they do not impose change fees and allow passengers to check bags for free. This customer-friendly approach, along with their loyalty programs, sets them apart from other airlines in the industry. The goal of Southwest Airlines is to deliver exceptional customer service while maintaining affordable travel options.