Relay Robotics develops autonomous mobile delivery and service robots designed to work alongside humans in various industries, particularly healthcare and hospitality. Their robots perform essential tasks such as transporting pharmacy orders and specimen samples in hospitals, allowing healthcare staff to concentrate on patient care. Equipped with secure payload RFID scanning, these robots ensure a reliable chain of custody for transported items, setting them apart from competitors. In the hospitality sector, their service robots assist hotels by managing routine tasks, enabling staff to focus on providing personalized guest experiences. Relay Robotics operates on a business model that includes selling and leasing robots, along with offering maintenance and support services, ensuring consistent revenue. The company's goal is to enhance operational efficiency and improve service delivery while promoting respect, dignity, and teamwork through technology.