Regal

Customer engagement platform using mobile technology

New York City, New York, United States

About Regal

Regal.io is a customer engagement platform that uses mobile technology to help businesses improve their relationships with customers and boost sales. The platform offers tools like Journey Builder and Segment Builder, which allow companies to tailor their call and text message outreach based on real-time customer behaviors. This customization helps businesses connect with customers at the right moment, leading to higher engagement and increased sales. Regal.io also provides data analytics tools that enable businesses to quickly analyze their customer engagement strategies without needing a separate data team. This allows companies to make informed decisions about what works and what doesn’t. Regal.io aims to enhance customer interactions and claims that businesses using their platform can see an average revenue increase of 25%.

New York City, New YorkHeadquarters
2020Year Founded
$79.9MTotal Funding
EARLY_VCCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
51-200Employees

Benefits

Early stage equity
Flexible PTO
401k Plan
Medical, dental, & vision insurance
Paid parental leave
Happy hours, team outings, & quarterly off/onsites
Pre-tax commuter benefits
Complete laptop workstation

Risks

Increased competition from established CRM providers like Salesforce and HubSpot.
Potential regulatory backlash due to extensive data collection and AI-driven personalization.
Economic downturns could reduce budgets for new CRM technology investments.

Differentiation

Regal offers AI-driven tools for personalized customer engagement and conversion optimization.
Their Branded Caller ID and Spam Remediation tools improve call answer rates significantly.
Regal's platform integrates seamlessly with existing CRM systems, enhancing their functionality.

Upsides

Regal's tools deliver a 30% answer rate, three times the industry average.
The company recently raised $40M, indicating strong investor confidence.
Growing demand for AI-driven customer engagement tools supports Regal's market position.

Funding

Total raised$79.86 M
Latest valuation$350.00 M
StageEARLY_VC
$40
$350.00 M
SEED
12/31/2020
$4
$18.00 M