About Pylon
Pylon provides a suite of tools designed to improve post-sales operations for B2B companies. Its main features include a ticketing system for managing customer inquiries, integrations with platforms like Slack Connect and Microsoft Teams for seamless communication, a modern chat widget for real-time support, and a knowledge base for self-service assistance. Pylon also offers an AI support bot to help automate responses, account management tools to oversee client relationships, and customer marketing solutions to engage users effectively. Unlike its competitors, Pylon focuses specifically on the needs of B2B clients, creating a unified platform that combines various functionalities into one system. The goal of Pylon is to enhance the efficiency and effectiveness of post-sales teams, making it easier for businesses to manage customer support and service.