Polymer Labs enhances the ability of different blockchain systems to communicate and work together. They focus on improving interoperability, which is essential for decentralized applications (dApps) and blockchain technology, allowing for smoother transactions across various networks. Their primary clients include developers, researchers, and relayers who need tools to support the Inter-Blockchain Communication (IBC) protocol. Unlike many competitors, Polymer Labs specifically targets the interoperability challenge in the rapidly evolving blockchain market. Their goal is to provide specialized tools and infrastructure solutions, generating revenue through software subscriptions, consulting services, and transaction fees, while actively participating in events to strengthen their presence in the blockchain community.