About PolyAI
PolyAI creates customized voice assistants for businesses, particularly in the customer service sector and call centers. These voice assistants manage customer inquiries in multiple languages, reducing hold times and improving customer satisfaction. The company stands out by offering quick deployment within six weeks and seamless integration into existing systems. PolyAI's goal is to enhance customer service efficiency while helping businesses generate revenue.
London, United KingdomHeadquarters
2017Year Founded
$115.1MTotal Funding
SERIES_CCompany Stage
Consulting, AI & Machine LearningIndustries
201-500Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Hybrid Work Options
Flexible Work Hours
Stock Options
Company Equity
Professional Development Budget
Conference Attendance Budget
Fertility Treatment Support
Family Planning Benefits
Wellness Program
Mental Health Support
Home Office Stipend
Phone/Internet Stipend
Enhanced parental leave
Annual learning and development allowance
One-off WFH allowance when you join
Private healthcare
Bike2Work scheme
Risks
Teneo.ai's multilingual agent poses a competitive threat to PolyAI's language capabilities.
AI hallucinations could undermine the reliability of PolyAI's voice assistants.
Rapid growth of generative AI startups in London increases competition for talent.
Differentiation
PolyAI's voice assistants support 10 languages, enhancing global customer service capabilities.
Quick deployment in six weeks or less sets PolyAI apart from competitors.
PolyAI's seamless integration into existing tech stacks minimizes disruption for businesses.
Upsides
Partnership with AWS enhances scalability and security of PolyAI's solutions.
Collaboration with OpenTable opens new opportunities in the hospitality sector.
Strategic partnership with AVANT expands market reach and customer base.
Funding
Total raised$115.15 M
Latest valuation$500.00 M
StageSERIES_C
SERIES C
4/30/2024$50
$500.00 M$40
$300.00 MLATE VC
8/31/2021$14
$70.00 M$12
$60.00 MSEED
12/31/2017$2
$9.00 M