About Nuance
Nuance Communications, Inc. specializes in artificial intelligence solutions, focusing on healthcare and enterprise customer service. In healthcare, their product, Dragon Ambient eXperience (DAX), uses AI to help reduce the administrative workload for healthcare professionals, allowing them to concentrate more on patient care and improving clinical documentation. For enterprises, Nuance offers omnichannel engagement platforms that include intelligent virtual assistants and digital self-service tools, which enhance customer interactions and improve satisfaction. Unlike many competitors, Nuance operates on a business-to-business model, directly selling its solutions to healthcare institutions and enterprises. The company's goal is to provide tailored AI-driven solutions that improve operational efficiency and customer engagement in their respective industries.