Lyft connects passengers with drivers through a mobile app, primarily serving urban commuters, students, and tourists in the United States and Canada. The platform offers various ride options, including standard, luxury, and shared rides, catering to different customer preferences. Lyft operates on a gig economy model, where drivers use their own vehicles, and the company earns revenue by taking a commission from each ride fare. In addition to car rides, Lyft provides bike and scooter rentals and has a subscription service called Lyft Pink, which offers benefits for a monthly fee. The company prioritizes safety and community guidelines to ensure a secure experience for users and supports drivers with flexible payment options. Lyft aims to maintain a steady income through diverse revenue streams while efficiently connecting drivers and passengers.