Loom offers a platform for recording and sharing video messages, primarily through its user-friendly screen recording tool. This tool enhances productivity and collaboration, especially in remote work settings, and is used by over 21 million people across 200,000 companies. Loom operates on a freemium model, providing a basic version for free while charging for premium features, and integrates seamlessly with tools like Google Workspace and Slack. The company's goal is to improve communication in modern workplaces by making video messaging accessible and easy to use.