About Incident IQ
Incident IQ provides a support and asset management platform specifically designed for K-12 educational institutions. The platform helps schools manage their technology assets, including devices like Chromebooks and various educational software applications. It allows IT staff to submit and manage support tickets, track assets, and integrate different applications for improved functionality. For example, it can securely sync student information and payment data, facilitating better communication between district systems. Unlike many competitors, Incident IQ focuses solely on the needs of K-12 schools, offering a subscription-based model that includes additional modules for facilities and event management. The company's goal is to streamline technology management and support processes in schools, making it easier for educators to focus on teaching.