Electric AI

Provides fast IT support and management

New York City, New York, United States

About Electric AI

Electric AI provides IT support services designed to simplify and speed up technology management for businesses. Their technology enables real-time issue resolution, ensuring that support is available whether employees are working remotely, onsite, or in a hybrid environment. Electric AI offers a range of services including security measures at the device, application, and network levels, as well as assistance with employee onboarding and offboarding. What sets Electric apart from its competitors is its combination of advanced technology and a dedicated team of IT technicians, which allows for quick and efficient support. The company's goal is to make IT management effortless for businesses, enhancing their operational efficiency.

New York City, New YorkHeadquarters
2016Year Founded
$203.1MTotal Funding
SERIES_DCompany Stage
Enterprise Software, CybersecurityIndustries
1,001-5,000Employees

Benefits

Health Insurance
401(k) Company Match
Unlimited Paid Time Off
Mental Health Support
Generous Parental Leave
Short and Long Term Disability
Life Insurance
Employee Assistance Programs
Company Equity
Commuter Benefits

Risks

Increased competition from AWS and Cato Networks threatens Electric's market position.
Developing a lightweight product version may cannibalize existing offerings.
Integration with Slack and Teams risks disruption if APIs or terms change.

Differentiation

Electric offers real-time IT support with over 100 IT technicians.
Electric integrates IT management with Slack and Microsoft Teams for seamless communication.
Electric provides comprehensive IT solutions, including security, device management, and data insights.

Upsides

Electric raised $20M in Series D funding, reaching a $1B valuation.
Growing demand for remote IT support boosts Electric's market potential.
Electric's new onboarding/offboarding feature enhances its platform's functionality.