Dunzo operates in the on-demand delivery market, providing a mobile application that allows users to order a variety of items, including food, groceries, medicines, and more, for home delivery. The app is designed for busy urban residents who need a convenient way to shop without spending time navigating traffic or visiting stores. Dunzo partners with local stores to facilitate deliveries across the city, which includes not only grocery items but also everyday necessities like chargers. The company generates revenue by charging delivery fees that vary based on distance and item type, and it may also earn from business partnerships and advertising. Dunzo's main goal is to offer a time-saving solution for urban dwellers, making shopping and package delivery easier and more accessible.