Duke Energy provides electricity and natural gas services to residential, commercial, and industrial customers across the United States. The company generates, transmits, and distributes energy, charging customers based on their consumption, with rates regulated by government agencies to ensure fairness. Duke Energy is transitioning towards renewable energy sources like wind and solar, while still operating traditional coal and nuclear power plants, in response to the demand for cleaner energy. They utilize advanced technologies, such as drones, to improve operational efficiency and safety in managing their infrastructure. Additionally, Duke Energy offers programs to help customers manage their energy bills and is committed to promoting diversity and inclusion within its workforce and community engagement initiatives. The goal of Duke Energy is to deliver reliable and sustainable energy solutions while supporting the communities they serve.