DocuSign

Cloud platform for electronic signatures and agreements

San Francisco, California, United States

About DocuSign

DocuSign provides a cloud-based platform for electronic signatures and digital agreements, enabling businesses and individuals to sign documents online. Its main product, the eSignature service, allows users to securely and reliably sign documents, enhancing efficiency and mobility in handling agreements. In addition to eSignatures, DocuSign offers a suite of applications known as the Agreement Cloud, which automates and streamlines the entire agreement process, including contract lifecycle management. This helps businesses manage workflows and agreements more effectively. Unlike many competitors, DocuSign has a strong reputation for customer satisfaction, reflected in its high Net Promoter Score, and it serves a wide range of clients, from small businesses to large enterprises, including government agencies. The company's goal is to modernize the agreement process, lowering costs and saving time for organizations.

San Francisco, CaliforniaHeadquarters
2003Year Founded
$498.2MTotal Funding
IPOCompany Stage
Government & Public Sector, Enterprise SoftwareIndustries
5,001-10,000Employees

Benefits

Health benefits: Medical, dental, and vision
Life and disability benefits
Savings: Pre-tax parking plans, Health Savings Accounts, Health Care FSA, Dependent Care FSA
Wealth Generation: 401(k) or other retirement plans, Employee Stock Purchase Plan, Restricted Stock Units, Sales Commissions, Company Incentive Plan (CIP)

Risks

Cyber threats exploit DocuSign's platform, posing security and trust challenges.
Government agency spoofing incidents risk reputational damage and loss of trust.
AI-Assisted Review may face scrutiny over data privacy and AI transparency concerns.

Differentiation

DocuSign's AI-Assisted Review enhances contract efficiency with advanced AI technology.
Partnership with Legitify expands DocuSign's reach in digital notarisation across Europe.
DocuSign for Developers empowers developers to integrate and enhance agreement management capabilities.

Upsides

Recognition as a leader in Gartner Magic Quadrant boosts DocuSign's market credibility.
Strategic collaboration with SimplePin streamlines insurance operations, enhancing efficiency and accuracy.
Partnership with Bonterms creates ESG Standard Agreements, aligning with sustainability trends.