DocuSign provides a cloud-based platform for electronic signatures and digital agreements, enabling businesses and individuals to sign documents online. Its main product, the eSignature service, allows users to securely and reliably sign documents, enhancing efficiency and mobility in handling agreements. In addition to eSignatures, DocuSign offers a suite of applications known as the Agreement Cloud, which automates and streamlines the entire agreement process, including contract lifecycle management. This helps businesses manage workflows and agreements more effectively. Unlike many competitors, DocuSign has a strong reputation for customer satisfaction, reflected in its high Net Promoter Score, and it serves a wide range of clients, from small businesses to large enterprises, including government agencies. The company's goal is to modernize the agreement process, lowering costs and saving time for organizations.