Remote Jobs at Decagon

Generative AI solutions for customer support

San Francisco, California, United States

San Francisco

Account Executive, Strategic Accounts

Decagon

Candidates should have at least 7 years of experience in strategic or enterprise sales with a proven track record of growing revenue and expanding business with large, complex accounts. Excellent communication, presentation, and negotiation skills are essential, along with strong business acumen and the ability to engage with C-suite executives. A consultative selling approach focused on value-based solutions and the ability to manage multiple stakeholders and cross-functional initiatives is req…

  • $300,000 - $325,000/year
  • Full Time
  • Senior (5 to 8 years)
San Francisco

Account Executive

Decagon

Candidates should have at least 3 years of experience as a top-performing Account Executive and a proven track record of closing deals valued at $100k or more, preferably in an early-stage company. The ability to prospect and build a sales pipeline independently is essential, and previous experience in selling AI or customer support software is a plus.

  • $220,300 - $278,600/year
  • Full Time
  • Mid-level (3 to 4 years)
San Francisco

Deployment Strategist

Decagon

Candidates should have at least 4 years of relevant experience in roles such as founder, product manager, engagement manager, account executive, or customer success manager. Strong communication and relationship-building skills are essential, along with the ability to manage internal stakeholders and customer relationships. A passion for understanding user needs and delivering impactful solutions is required, along with a bias for action and the ability to thrive in cross-functional collaboratio…

  • $175,000 - $230,000/year
  • Full Time
  • Mid-level (3 to 4 years), Senior (5 to 8 years)
San Francisco

Engineering Manager

Decagon

Candidates should have 5+ years of experience developing and deploying production-level products and systems, along with 2+ years of experience directly managing high-performing teams. A strong understanding of how to drive company impact by balancing hands-on technical work and leading technical teams is essential. Candidates should take ownership of problems from start to finish and be eager to learn whatever is necessary to succeed. A passion for the end-user experience and pride in developin…

  • $240,000 - $300,000/year
  • Full Time
  • Mid-level (3 to 4 years), Senior (5 to 8 years)
San Francisco

Product Designer

Decagon

Candidates should have at least 2 years of experience designing and shipping production-level products. A strong portfolio of work and proficiency in Figma or similar design tools are required. Candidates must be passionate about creating user-friendly and visually engaging designs and willing to take ownership of projects from concept to implementation while iterating based on feedback.

  • $160,000 - $210,000/year
  • Full Time
  • Mid-level (3 to 4 years)
San Francisco

Research Engineer

Decagon

Candidates should have 5+ years of experience in AI/ML engineering and a proven track record of working on AI/ML projects from concept to production. Experience with deploying AI models in production environments is required, along with strong coding skills and the ability to write amazing code quickly.

  • $180,000 - $270,000/year
  • Full Time
  • Senior (5 to 8 years)
San Francisco

Software Engineer

Decagon

Candidates should have at least 3 years of experience developing and deploying production-level products and systems. They must demonstrate ownership of problems from start to finish and possess a passion for the end-user experience. Proficiency in writing high-quality code quickly is essential, while experience with React, TypeScript, and Python, as well as a background as a startup founder or early-stage engineer, is preferred.

  • $170,000 - $270,000/year
  • Full Time
  • Mid-level (3 to 4 years)
New York

Agent Software Engineer

Decagon

Candidates should possess at least 2 years of experience developing and deploying production-level products and systems, and demonstrate a passion for the end-user experience. Strong coding skills are essential, particularly in React, TypeScript, and Python, and a willingness to learn is highly valued.

  • $200,000 - $250,000/year
  • Full Time
  • Junior (1 to 2 years)
San Francisco

Business Operations & Data Analytics

Decagon

Candidates should possess 5+ years of experience in data or product analytics roles at a high-growth or scaled technology company, demonstrating expert proficiency in SQL and Python. Strong experience in building and maintaining a modern data stack, ideally owning it from the ground up, is also required.

  • $175,000 - $220,000/year
  • Full Time
  • Senior (5 to 8 years), Expert & Leadership (9+ years)