Darkhorse Emergency provides a decision analytics platform aimed at improving the strategic decision-making processes of emergency response departments, including fire departments and emergency medical services (EMS). The platform uses response and forecasting data to give agencies a clear view of their emergency performance, allowing them to visualize the effects of changes in resource allocation before they are made. This helps ensure that decisions are informed and strategic. Key features of the platform support both short-term and long-term planning, including station planning and community risk assessments. Darkhorse Emergency operates on a business-to-business model, generating revenue through subscriptions and consulting services. The company's goal is to enhance the operational efficiency and effectiveness of public safety agencies, leading to better response times and resource management.