Cross River Bank provides a range of banking services through its API-driven platform, the Cross River Operating System, which allows FinTech companies to easily integrate customizable and secure banking solutions. The company focuses on "Banking as a Platform" (BaaP), enabling other financial technology firms to create their own products, including payment solutions and money transfers. Cross River has supported small businesses significantly, especially during the COVID-19 pandemic by facilitating access to Paycheck Protection Program loans. The goal of Cross River is to enhance financial services for small enterprises while ensuring compliance with regulatory standards.