Channel Talk

Retail analytics and customer engagement solutions

Seoul, South Korea

About Channel Talk

Zoyi focuses on enhancing the shopping experience through advanced technology tailored for the retail sector. The company offers two main platforms: Walk Insights, which analyzes offline shopping data, and Channel.io, which concentrates on online customer engagement. By utilizing these platforms, Zoyi helps brands in the beauty, fashion, and distribution industries in Asia to create personalized shopping experiences for their customers. What sets Zoyi apart from its competitors is its dual approach to data analysis, integrating both online and offline data to inform targeted marketing campaigns and improve customer relationship management (CRM). The goal of Zoyi is to empower brands to succeed in the online-to-offline (O2O) commerce market by providing them with the tools necessary for effective data-driven decision-making.

Seoul, South KoreaHeadquarters
2014Year Founded
$10.5MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Consumer SoftwareIndustries
51-200Employees

Benefits

Flexible Work Hours
Hybrid Work Options
Unlimited Paid Time Off
Health Insurance
Phone/Internet Stipend

Risks

Emerging SaaS startups in Korea threaten Channel Talk's market share.
Subscription model risks if consumer preferences shift to one-time purchases.
Focus on Asia may limit growth if not expanded to other regions.

Differentiation

Zoyi integrates offline and online data for comprehensive retail analytics.
Channel.io enhances customer engagement with advanced conversational AI capabilities.
Walk Insights offers unique insights into offline shopping behaviors.

Upsides

Growing demand for personalized shopping boosts Zoyi's analytics platforms.
5G expansion in Asia enhances real-time data processing for O2O commerce.
AI trends in fashion and beauty align with Zoyi's sector focus.

Funding

Total raised$10.50 M
Latest valuation$25.00 B
StageSERIES_C
SERIES C
3/31/2020
$4
$25.00 B
LATE VC
4/30/2019
$2
$1.25 B