Blameless

Incident management platform for engineering teams

San Mateo, California, United States

About Blameless

Blameless helps engineering teams manage technical incidents more effectively within the software reliability engineering (SRE) market. The platform integrates with existing tools like chat, alerting, metrics, and ticketing systems to create a streamlined and automated incident response process. This allows teams to reduce the number of incidents, respond more quickly, and learn from past incidents to enhance future performance. Blameless provides predefined processes for handling incidents, which helps reduce stress and improve efficiency during critical situations. The company operates on a subscription model, charging clients a recurring fee based on user count and service level. Recently, Blameless secured $30 million in Series B funding to expand its product offerings and team, reflecting strong investor confidence in its growth potential. The goal of Blameless is to empower engineering teams to build resilience and improve their incident management practices.

San Mateo, CaliforniaHeadquarters
2017Year Founded
$48.7MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
11-50Employees

Benefits

Medical, dental & vision insurance
Life insurance
Roth & traditional 401(k) options
Parental leave
PTO
Remote first culture
Team & company wide events

Risks

Acquisition by FireHydrant may lead to integration challenges and customer loss.
AI-powered Incident Assistant could face data privacy and security scrutiny.
Terraform integration may face competition from established DevOps tools.

Differentiation

Blameless offers a complete SRE platform with AI-driven incident resolution.
The platform integrates with existing tools like chat, alerting, and ticketing systems.
Blameless provides automated incident response, reducing anxiety and improving team efficiency.

Upsides

AI-powered Incident Assistant modernizes IT operations, saving engineers time and distractions.
Integration with Terraform taps into the growing DevOps market for infrastructure management.
Partnerships with ServiceNow and Microsoft Teams enhance service for enterprise customers.

Funding

Total raised$48.73 M
Latest valuation$150.00 M
StageSERIES_B