Baton Trucking improves the freight industry by reducing detention time, which is the waiting period for drivers to load or unload cargo. The company sets up trailer pools at drop zones, allowing drivers to quickly drop off and pick up trailers, spending only about 15 minutes in the city. This system enhances driver productivity and ensures timely deliveries, with a 98.2% on-time performance rate. Baton serves freight carriers, shippers, brokers, and end customers, aiming to streamline operations and save money for all parties involved.