ActionIQ

Data analytics platform for customer experience

New York City, New York, United States

About ActionIQ

ActionIQ provides a platform that helps businesses utilize their data to enhance customer experience and operational efficiency. The platform allows companies to create detailed customer segments by unifying data from various sources within the organization. This enables businesses to design and manage customer journeys that improve onboarding and user engagement. ActionIQ serves large brands that aggregate and scale their first-party data for various marketing campaigns, including digital and CRM efforts. Unlike many competitors, ActionIQ focuses on empowering both business and technical teams, ensuring effective data governance and performance management. The goal of ActionIQ is to help clients maximize the value of their data, leading to increased efficiency, better conversion rates, and improved return on investment.

New York City, New YorkHeadquarters
2014Year Founded
$141MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Consumer Software, Enterprise SoftwareIndustries
51-200Employees

Benefits

Medical, dental & vision
401k
FSA
Commuter benefits
Gym reimbursement
Flexible PTO
Paid parental leave
Office perks

Risks

Integration challenges with Uniphore's systems could disrupt service delivery.
Acquisition may lead to strategic shifts alienating existing customers.
Rapid AI expansion could lead to regulatory challenges concerning data privacy.

Differentiation

ActionIQ's composable architecture allows flexible integration with existing data infrastructures.
The CX.AI suite positions ActionIQ as a leader in AI-driven customer experiences.
Recognition as a Visionary in Gartner's Magic Quadrant highlights ActionIQ's innovative approach.

Upsides

Partnership with Acxiom enhances customer data platform with rich consumer data.
Acquisition by Uniphore could expand capabilities and market reach.
Clients report significant marketing spend reduction within months of using ActionIQ.

Funding